Terms & Conditions
Payment is required before all sessions. (Late payments could result in a 5% additional charge).
Payment can be made online via the website, via bank transfer (details on request) or cash in person.
All Individual Somatic Natural Movement Sessions are booked directly with Victoria Taylor to ensure availability. In the event of the customer cancelling or rescheduling a session, a minimum of 24 hours notice is required otherwise the full session fee is forfeited/payable.
Single individual sessions purchased have a one month expiry date from purchase.
All Somatic, Pilates & Natural Movement sessions are booked directly with Victoria Taylor to ensure availability.
Class payments cannot be refunded once enrolled onto a class and the block has started. Missed classes cannot be refunded and are forfeited; however they may be made up within the time frame of the block, if availability allows and provided 24 hours’ notification is given of the class to be missed. If there is no availability in classes to enable a session to be made up, it is forfeited at the end of the block. Missed classes cannot be carried forward into the next block.
Cancelled classes due to teacher absence will be rescheduled or credited against the next block.
Two weeks’ notice is required if terminating your block of classes and are not going to renew. If 2 weeks’ notice is not given, a £22 cancellation fee is charged and entitles you to complete 2 further sessions.
Blocks run consecutively and ongoing sessions are assumed unless the appropriate notice is given to terminate the sessions.
PLEASE NOTE THESE TERMS & CONDITIONS ARE ONLY FOR SESSIONS RUN BY VICTORIA AND ARE THEREFORE NOT RELEVANT TO OTHER SESSIONS AT THE ANANDA CLINIC